Refund policy

Effective Date: 10-10-2025

At TopVendor, we strive to provide high-quality products at unbeatable discounts. If you are not fully satisfied with your purchase, we’re here to help.

Returns

  • You may request a return within 30 days of receiving your order.

  • Items must be unused, in original packaging, and in the same condition as received.

  • Certain items (e.g., perishable goods, custom items, final-sale items) may be non-returnable.

Refunds

  • Once your return is received and inspected, we will notify you of approval or rejection.

  • Approved refunds will be credited back to your original payment method within 3–7 business days.

  • Shipping fees are non-refundable unless the return is due to our error.

Exchanges

  • Exchanges are only offered for defective or damaged items upon arrival.

Return Shipping

  • Customers are responsible for return shipping unless the product arrived damaged or incorrect.